Embark on a Rewarding Career with IBEX Global Solutions

2 months ago


Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time
Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team at IBEX Global Solutions (Philippines) Inc. in Davao. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  1. Handle customer inquiries and issues in a professional and courteous manner.
  2. Assess customer needs and provide personalized solutions and guidance.
  3. Maintain optimal call durations while ensuring a friendly, informative, and helpful approach.
  4. Uphold productivity and quality benchmarks.
  5. Exhibit a sense of urgency in addressing customer queries.
  6. Escalate customer issues accurately and promptly.
  7. Deliver timely, accurate, and professional customer service.
  8. Maintain a positive and professional attitude, reflecting positively on the company.
  9. Utilize departmental resources, policies, and procedures effectively.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • State-of-the-art facilities and equipment.
  • Extensive training and development programs.

How to Apply:

Interested candidates should submit their application and resume to our recruitment team. We look forward to hearing from you



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