Embark on a Rewarding Career with IBEX Global Solutions

3 weeks ago


Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time
Customer Service Representative

We are seeking a highly skilled and motivated Customer Service Representative to join our team at IBEX Global Solutions (Philippines) Inc. in Davao. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  1. Handle customer inquiries and issues in a professional and courteous manner.
  2. Assess customer needs and provide personalized solutions and guidance.
  3. Maintain optimal call durations while ensuring a friendly, informative, and helpful approach.
  4. Uphold productivity and quality benchmarks.
  5. Exhibit a sense of urgency in addressing customer queries.
  6. Escalate customer issues accurately and promptly.
  7. Deliver timely, accurate, and professional customer service.
  8. Maintain a positive and professional attitude, reflecting positively on the company.
  9. Utilize departmental resources, policies, and procedures effectively.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • State-of-the-art facilities and equipment.
  • Extensive training and development programs.

How to Apply:

Interested candidates should submit their application and resume to our recruitment team. We look forward to hearing from you



  • Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time

    Job Opportunity: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at IBEX Global Solutions (Philippines) Inc. In this role, you will be responsible for handling incoming calls from customers in a proficient manner.Responsibilities:• Handle incoming calls from customers with a...


  • Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time

    About UsAt IBEX Global Solutions (Philippines) Inc., we strive to provide exceptional customer service that exceeds expectations.Estimated Salary: ₱20,000 - ₱30,000 per monthJob DescriptionWe are seeking a skilled Customer Service Representative to join our team in Davao City. As a key member of our customer support team, you will be responsible for...


  • Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time

    About the CompanyIBEX Global Solutions (Philippines) Inc. is a dynamic organization dedicated to delivering exceptional customer experiences. About the PositionWe are currently seeking an experienced and highly skilled Customer Service Representative to join our team.The ideal candidate will possess excellent communication skills, be proficient in handling...


  • Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesHandle customer...

  • BPO Team Leader

    4 weeks ago


    Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time

    Unlock Your Potential as a BPO Team LeaderAre you a seasoned leader looking to take your career to the next level? Sixeleven Global Services & Solutions, Inc. is seeking talented and driven Team Leaders to join our dynamic team.Why Choose Us?Weekly Cash Incentives: Be rewarded for your hard work and dedication with our competitive cash incentives.Huge...


  • Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time

    About the Role:We are seeking a highly skilled Digital Marketing Specialist to join our team at Sixeleven Global Services & Solutions, Inc. As a key member of our marketing team, you will be responsible for developing and implementing effective digital marketing strategies to drive business growth and customer engagement.Key Responsibilities:* Develop and...


  • Davao City, Davao, Philippines Hr1001 Full time

    Exciting Career Opportunities at ConcentrixWe are seeking skilled individuals to fill various Customer Service Representative roles at our Davao City location. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our clients and driving business growth. To be eligible for this role, you must have a...


  • Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time

    About the Role:We're seeking a skilled Digital Marketing Professional to join our team at Sixeleven Global Services & Solutions, Inc. As a key member of our marketing team, you will be responsible for developing and implementing effective marketing strategies to drive business growth and success.Key Responsibilities:- Develop and execute marketing campaigns...


  • Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Specialist to join our team in Davao. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive timely, accurate, and professional support.Job DescriptionThe ideal candidate will...


  • Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time

    Unlock Your Career PotentialSixeleven Global Services & Solutions, Inc. is a dynamic and forward-thinking company that is looking for talented and motivated individuals to join our team as Customer Service Representatives.Key Responsibilities:Deliver exceptional customer service and support to clientsDevelop and maintain a strong understanding of our...


  • Davao City, Davao, Philippines Sixeleven Global Solutions & Services Full time

    At Sixeleven Global Solutions & Services, we are seeking a skilled Desktop Technical Support Representative to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service to our clients through inbound phone calls.Key responsibilities include:Troubleshoot technical issues with Apple Macbook...


  • Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time

    Outstanding Career OpportunitiesWe are seeking a highly skilled and experienced Executive Leader to join our team at Six Eleven Global Services & Solutions, Inc.About the RoleThis is an exciting opportunity to lead our outbound campaigns team, targeting key markets in the US, Australia, and Canada. As an Executive Leader, you will be responsible for managing...


  • Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time

    About Sixeleven Global Services & Solutions, Inc.We are a leading contact center and BPO provider in the Philippines, dedicated to delivering quality services in Sales, Marketing, and Customer Support. Our team is passionate about helping clients achieve their goals, and we take pride in our ability to adapt to their unique needs.Job Requirements:Knowledge...


  • Davao City, Davao, Philippines Cyberbacker Careers Full time

    Job Summary:Cyberbacker Careers is seeking a skilled Administrative Support Professional to join our team. As a key member of our operations team, you will be responsible for providing administrative support to ensure the smooth day-to-day operation of our business.About Us:Cyberbacker Careers is a leading provider of transcription services. We are committed...


  • Davao City, Davao, Philippines Sixeleven Global Solutions & Services Full time

    Sixeleven Global Solutions & Services is looking for an experienced accounting professional to join our team in Davao. In this role, you will be responsible for preparing financial reports, including profit and loss statements, balance sheets, and trial balances.Key Responsibilities:Prepare accurate and timely financial reportsManage accounts payable and...


  • Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time

    About Sixeleven Global Services & Solutions, Inc.Sixeleven Global Services & Solutions, Inc. is a Filipino-owned contact center based in Davao City that provides quality services in Sales, Marketing, and Customer Support.We were established in 2005 with only 20 seats and have since grown to over 5,000 seats. Our success is a testament to our drive and...


  • Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time

    Job Summary:We are seeking a highly skilled Financial Record Specialist to join our team at Sixeleven Global Services & Solutions, Inc. As a Financial Record Specialist, you will be responsible for maintaining accurate financial records of the business. This includes recording daily transactions, such as sales, expenses, and payments, reconciling bank...


  • Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time

    At Sixeleven Global Services & Solutions, Inc., we are seeking a highly skilled Financial Data Specialist to join our team.Key Responsibilities:• Maintain accurate and up-to-date financial records of the business.• Record daily transactions, including sales, expenses, and payments.• Reconcile bank statements and manage accounts payable and...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    Unlock Your Potential in Customer CareAt TORCH Solutions, we're on the lookout for a talented Customer Care Representative to join our dynamic team. If you're passionate about delivering exceptional customer experiences, this could be the perfect opportunity for you.Key Responsibilities:• Provide top-notch support to our customers via various communication...


  • Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time

    Job Title: Front-end Technical Support We are seeking a highly skilled and experienced Front-end Technical Support Specialist to join our team at Sixeleven Global Services & Solutions, Inc. As a key member of our technical support team, you will be responsible for providing top-notch technical support and solutions to our...