Embark on a Rewarding Career with IBEX Global Solutions
3 weeks ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at IBEX Global Solutions (Philippines) Inc. in Davao. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Handle customer inquiries and issues in a professional and courteous manner.
- Assess customer needs and provide personalized solutions and guidance.
- Maintain optimal call durations while ensuring a friendly, informative, and helpful approach.
- Uphold productivity and quality benchmarks.
- Exhibit a sense of urgency in addressing customer queries.
- Escalate customer issues accurately and promptly.
- Deliver timely, accurate, and professional customer service.
- Maintain a positive and professional attitude, reflecting positively on the company.
- Utilize departmental resources, policies, and procedures effectively.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- State-of-the-art facilities and equipment.
- Extensive training and development programs.
How to Apply:
Interested candidates should submit their application and resume to our recruitment team. We look forward to hearing from you
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