Business Development Representative

5 days ago


Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time
Job Title: Business Development RepresentativeAbout IBEX Global Solutions (Philippines) Inc.

We are a leading provider of business process outsourcing services, dedicated to delivering exceptional customer experiences. Our team is passionate about driving growth and innovation in the industry.

Job Description:Responsibilities:
  • Contact customers through incoming calls, ensuring proficiency and efficiency in all interactions.
  • Assess customer needs and provide personalized guidance, catering to their unique requirements.
  • Maintain optimal call durations while upholding a friendly, informative, and helpful approach.
  • Uphold productivity and quality benchmarks, reflecting positively on the company's performance.
  • Escalate customer issues accurately and promptly, demonstrating a sense of urgency and professionalism.
  • Deliver timely, accurate, and professional customer service, meeting or exceeding customer expectations.
  • Maintain a positive and professional attitude, reflecting positively on the company's reputation.


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