Business Development Representative

1 month ago


Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time
Job Title: Business Development Representative - Davao

About Us:
IBEX Global Solutions (Philippines) Inc. is a leading provider of business process outsourcing solutions, committed to delivering exceptional customer experiences.

Salary: PHP 35,000 - PHP 45,000 per month, depending on experience and performance.

Job Description:
In this role, you will be responsible for handling incoming calls from customers, assessing their needs, and providing personalized guidance. You will work closely with our team to maintain optimal call durations while ensuring a friendly, informative, and helpful approach.

Key Responsibilities:
- Handle incoming calls from customers proficiently,
- Assess customers' needs and provide personalized guidance,
- Maintain optimal call durations while ensuring a friendly, informative, and helpful approach,
- Uphold productivity and quality benchmarks,
- Exhibit a sense of urgency in addressing customer queries,
- Escalate customer issues accurately and promptly,
- Deliver timely, accurate, and professional customer service,
- Maintain a positive and professional attitude, reflecting positively on the company.

Benefits:
- Work Onsite Allowance,*
- Extensive HMO coverage for you and your dependents,
- Non-taxable allowance on top of your basic salary,
- Excellent Program Incentives based on performance,
- Group Life Insurance,
- 30 Service Incentive Leaves (15 days convertible to cash).

How to Apply:
We accept walk-in applicants at our Davao Recruitment Hub at Upper G/F, Felris Centrale Quimpo Boulevard, Davao City or at SM Lanang Premier, Fountain Court, J.P. Laurel Ave., Agdao.

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