Senior Customer Service Representative with GDS Expertise

1 week ago


Cebu City, Central Visayas, Philippines Neksjob Full time

Are you looking for a challenging and rewarding role in customer service?

Neksjob is seeking an experienced Senior Customer Service Representative to join our team. In this position, you will be responsible for providing exceptional customer service to clients, resolving their inquiries and requests in a timely and professional manner.

The ideal candidate will have at least 2 years of experience working with Global Distribution Systems (GDS) and excellent communication skills. They will also be willing to work on-site.

We offer a competitive salary of $55,000 per year, exciting performance bonuses and account-specific allowances, comprehensive healthcare benefits, career advancement opportunities, and the chance to promote within the company.

What You Will Do:

  • Answer incoming calls from customers and respond to their inquiries and requests
  • Resolves customer complaints and issues in a timely and professional manner
  • Utilize various client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident, and knowledgeable manner

What We Are Looking For:

  • At least 2 years of experience working with GDS
  • Excellent communication skills
  • Willingness to work on-site


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