Customer Service Representative

1 week ago


Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

We are seeking a Customer Service Representative to join our team at BEST CAREERS AND OPPORTUNITIES. The ideal candidate will be responsible for handling customer inquiries and providing exceptional service.

About the Role

This is a dynamic opportunity to work with a reputable company in CEBU, PHILIPPINES. As a Customer Service Representative, you will be the primary point of contact for customers, responding to their queries and resolving issues in a timely and professional manner.

The salary for this position is estimated to be around PHP 15,000 - PHP 25,000 per month, depending on experience. This compensation package is competitive and reflects the company's commitment to attracting and retaining top talent.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Work collaboratively with other teams to resolve complex customer issues
Requirements

To be successful in this role, you will need:

  • Senior High School Graduate with or without experience
  • Completed at least 2 years in college (no back subjects, graduated in high school OLD curriculum)
  • College Graduate
  • With or without call center experience
  • Knowledge of basic computer operations
  • Willingsness to rotate shift, as needed
  • Courteous with strong customer service orientation
  • Depending with attention to detail
  • Good listening and speaking skills
  • Willingness to learn
  • Good sales skills
What We Offer

We offer a range of benefits to our employees, including:

  • A competitive salary
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • The opportunity to work with a reputable company in CEBU, PHILIPPINES


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