Travel Customer Service Representative
1 month ago
About the Role
As a key member of our Neksjob team, you will play a vital role in delivering exceptional customer service to our clients. We are seeking an experienced Travel Specialist with a strong background in GDS systems to join our growing team.
Job Responsibilities
- Answer and resolve customer inquiries in a timely and efficient manner, providing solutions that meet their needs and exceed expectations.
- Utilize various client-based tools and applications for customer management and servicing, ensuring seamless communication and issue resolution.
- Work collaboratively with internal teams to ensure customer requests are handled promptly and effectively.
Requirements
- A minimum of 2 years' experience in a GDS environment, with a proven track record of delivering exceptional customer service.
- Excellent communication skills, both written and verbal, with the ability to build rapport with customers and colleagues alike.
- Willingness to work on-site, collaborating with our team to drive business success.
What We Offer
- A competitive salary of $26,000 per annum, reflecting your value to our organization.
- Exciting performance bonuses and account-specific allowances, recognizing your contributions to our growth.
- Career advancement opportunities, empowering you to reach new heights within our company.
- Promotion opportunities within the company, allowing you to take on new challenges and responsibilities.
- Comprehensive healthcare benefits, supporting your well-being and quality of life.
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