Travel Customer Service Representative

1 week ago


Cebu City, Central Visayas, Philippines Neksjob Full time

About the Role

As a key member of our Neksjob team, you will play a vital role in delivering exceptional customer service to our clients. We are seeking an experienced Travel Specialist with a strong background in GDS systems to join our growing team.

Job Responsibilities

  • Answer and resolve customer inquiries in a timely and efficient manner, providing solutions that meet their needs and exceed expectations.
  • Utilize various client-based tools and applications for customer management and servicing, ensuring seamless communication and issue resolution.
  • Work collaboratively with internal teams to ensure customer requests are handled promptly and effectively.

Requirements

  • A minimum of 2 years' experience in a GDS environment, with a proven track record of delivering exceptional customer service.
  • Excellent communication skills, both written and verbal, with the ability to build rapport with customers and colleagues alike.
  • Willingness to work on-site, collaborating with our team to drive business success.

What We Offer

  • A competitive salary of $26,000 per annum, reflecting your value to our organization.
  • Exciting performance bonuses and account-specific allowances, recognizing your contributions to our growth.
  • Career advancement opportunities, empowering you to reach new heights within our company.
  • Promotion opportunities within the company, allowing you to take on new challenges and responsibilities.
  • Comprehensive healthcare benefits, supporting your well-being and quality of life.


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