Senior Support Specialist

2 weeks ago

Porac, Philippines beBeeAdministrative Full time ₱35,000 - ₱45,000
Job Overview

As a senior support specialist, you will play a key role in maintaining operational efficiency by providing high-level administrative assistance and support services. This role is ideal for individuals who excel at organization, communication, and delivering exceptional client experiences.

Responsibilities:
  • Provide comprehensive administrative support to C-level executives, including calendar management, email correspondence, and meeting coordination.
  • Prepare detailed reports, documents, and presentations as required.
  • Manage meeting notes and follow up on action items to ensure seamless execution.
  • Maintain accurate records and manage administrative workflows efficiently.
  • Handle client-facing communication via email, phone, and CRM systems with professionalism.
  • Answer customer inquiries, address concerns, and relay messages to the appropriate person or department.
  • Assist with client onboarding and data entry into CRM platforms.
  • Facilitate smooth communication between internal teams and external clients.
  • Perform general office support tasks such as document organization and scheduling.
  • Support executives in managing sensitive and confidential information with discretion.
Requirements:
  • Proven experience in administrative and executive assistant roles with a strong track record of success.
  • Previous experience supporting C-level executives is highly desirable.
  • Excellent written and verbal communication skills with the ability to adapt to different audiences.
  • Strong customer service and interpersonal skills with a focus on building strong relationships.
  • Exceptional organizational skills and ability to multitask effectively in a fast-paced environment.
  • Experience working with CRM systems is beneficial.
  • Proficiency in office software and digital communication tools with a willingness to learn new technologies.
  • Professionalism and reliability in every interaction with a strong sense of accountability.
  • Detail-oriented, proactive, and solutions-driven with a focus on delivering results.
  • Ability to manage time and prioritize tasks efficiently with minimal supervision.
  • Clear communicator with a friendly and empathetic tone who can effectively engage with clients and colleagues.
  • Collaborative attitude with a strong sense of teamwork and a willingness to support others.
Benefits:
  • A competitive salary package that reflects your value to the organization.
  • Company-provided full setup for desktop/laptop with a reliable internet connection.
  • HMO coverage from day one with access to a range of medical benefits.
  • Generous vacation and sick leave policies with opportunities for flexible work arrangements.

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