Business Development Associate

2 days ago

Cabuyao, Calabarzon, Philippines beBeeCustomerService Full time $40,000 - $60,000

About the Role

This role is focused on supporting customer interactions, processing sales orders, and ensuring high levels of service to drive positive customer experiences.

Key Responsibilities

  • Respond to customer inquiries via email, phone, and live chat in a timely and professional manner.
  • Support customers with web orders, product availability, pricing, order status, and delivery tracking.
  • Process sales orders and enter accurate customer data into CRM and ERP systems.
  • Follow up on inbound leads and quote requests to convert interest into sales opportunities.
  • Collaborate with cross-functional teams to ensure smooth order execution and customer satisfaction.
  • Maintain accurate customer records and provide administrative support related to sales transactions.

Requirements

  • 1–3 years of experience in inside sales, customer service, or a related B2B role.
  • Excellent communication skills in English – both verbal and written.
  • Strong attention to detail, organizational skills, and ability to manage multiple tasks.
  • Familiarity with CRM and ERP systems (Salesforce, Netsuite, or similar platforms) preferred.

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