Virtual Process/Call Center Representative

1 day ago


Pasig, National Capital Region, Philippines Neksjob Full time
Job Title: Virtual Process/Call Center Agents

**About the Role**

As a Virtual Process/Call Center Agent, you will be responsible for providing exceptional customer service to our clients. Your day-to-day tasks will include answering incoming calls, resolving customer inquiries, and ensuring that customer requests are handled in a timely and professional manner. You will also be utilizing various client-based tools and applications for customer management and servicing.

**Responsibilities**

• Answering incoming calls from customers
• Resolving customer inquiries and requests
• Ensuring customer requests are handled in a timely and professional manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident, and knowledgeable manner

**Requirements**

• At least High School Graduate (old curriculum) or SHS Graduate
• With 1 year Call Center Experience, preferably with international accounts
• Excellent Communication Skills
• Willing to work on-site in Pasig City

**What We Offer**

• Competitive Salary
• Exciting Performance Bonuses & Account Specific Allowances
• Career Advancement Opportunities
• Comprehensive Healthcare Benefits

**Why Choose Us?**

We offer a dynamic and supportive work environment that allows our employees to grow and develop their skills. We are committed to providing our customers with the best possible service, and we are looking for talented individuals who share our vision.

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