Call Center Representative
1 month ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Valeros Business Company.
Key Responsibilities:
- Provide exceptional customer service to clients via phone and other communication channels.
- Resolve customer complaints and concerns in a timely and professional manner.
- Work effectively in a fast-paced environment and multitask to meet productivity standards.
- Develop and maintain strong interpersonal skills to build effective relationships with clients and colleagues.
- Stay up-to-date with company policies and procedures to ensure compliance and quality service delivery.
Requirements:
- High School Graduate or equivalent.
- At least 6 months of experience in a BPO (Business Process Outsourcing) environment, preferably in an international voice account.
- Excellent customer service and communication skills.
- Ability to work in a team environment and adapt to changing priorities.
- Basic computer literacy and proficiency in using relevant systems.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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