Call Center Representative

1 month ago


Pasig, National Capital Region, Philippines Valeros Business Company Full time
Job Opportunity

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Valeros Business Company.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone and other communication channels.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Work effectively in a fast-paced environment and multitask to meet productivity standards.
  • Develop and maintain strong interpersonal skills to build effective relationships with clients and colleagues.
  • Stay up-to-date with company policies and procedures to ensure compliance and quality service delivery.

Requirements:

  • High School Graduate or equivalent.
  • At least 6 months of experience in a BPO (Business Process Outsourcing) environment, preferably in an international voice account.
  • Excellent customer service and communication skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Basic computer literacy and proficiency in using relevant systems.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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