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Virtual Process Specialist

1 month ago

Pasig, National Capital Region, Philippines Neksjob Full time
About the Role

We are seeking a highly skilled and motivated Virtual Process Call Center Agent to join our team at Neksjob in Pasig City.

Key Responsibilities
  • Answer incoming calls from customers in a timely and professional manner
  • Resolve customer inquiries and requests efficiently and effectively
  • Utilize various client-based tools and applications for customer management and servicing
  • Provide exceptional customer service in a friendly, confident, and knowledgeable manner
Requirements
  • At least a High School Graduate (old curriculum) or SHS Graduate
  • 1 year of Call Center experience with international accounts
  • Excellent communication skills
  • Willingness to work on-site in Pasig City
What We Offer
  • Competitive salary
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities
  • Promotion within the company
  • Comprehensive healthcare benefits