Medical Call Center Representative

2 days ago


Pasig, National Capital Region, Philippines Orbit Teleservices Pasig-Ortigas Full time
Customer Service Representative Opportunity

We are seeking highly motivated and customer-oriented individuals to fill various customer service roles in our Call Center.

Key Responsibilities:
  • Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions using company products, services, policies, and procedures.
  • Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.
Qualifications:
  • Amenable to working on-site at our Ortigas location.
  • Able to work in rotating shifts (morning, mid, & night shifts).
  • Filipino Citizen or hold relevant residence status.
  • At least Highschool Graduate.
  • 18 years old and above.
  • At least Conversant / Basic English.
  • Strong active listening skills, patience, and empathy when dealing with customers.
Preferred Qualifications:
  • Proven customer service experience, preferably in a call center or customer support environment.

Further details will be discussed during the interview.



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