Remote Technical Expert
2 days ago
We are looking for a highly motivated and detail-oriented individual to provide technical support to end users across the organization. This remote role is crucial in delivering exceptional IT service to employees at all levels, including senior and executive leadership.
The ideal candidate will have hands-on experience with PCs and Apple mobile devices, proficiency with newer Windows operating systems, and excellent customer service skills.
Main Responsibilities:- Provide technical support for PCs, Windows operating systems, and Apple mobile devices.
- Diagnose and resolve hardware, software, and fundamental network issues remotely.
- Document and manage support requests through an ITSM/ticketing platform.
- Maintain clear and effective communication with users to facilitate prompt and efficient resolutions.
- Demonstrates exceptional organizational, time-management, and follow-up abilities.
- Maintains confidentiality and addresses sensitive requests with professionalism.
- Exhibits outstanding proficiency in both written and verbal communication.
- Possesses strong interpersonal skills, supporting employees at all organizational levels.
- Operates independently and excels in dynamic, remote work environments.
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General Santos, Soccsksargen, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000Technical Support SpecialistWe're seeking skilled and customer-focused remote technical support specialists to provide technical assistance and troubleshooting support for various clients across industries.This role involves responding to technical inquiries, resolving issues related to hardware, software, and connectivity, and guiding users through...
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General Santos, Soccsksargen, Philippines beBeeTechnical Full time ₱5,760,000 - ₱8,640,000Job OverviewA level 1 technical support specialist position available for a remote, full-time role. The ideal candidate will have excellent problem-solving skills and customer service abilities.ResponsibilitiesProvide end-user assistance via various communication channels.Manage incidents and requests within a ticketing system.Perform daily follow-ups with...
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General Santos, Soccsksargen, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000Remote Technical Support RoleWe are seeking skilled technical support representatives to provide high-quality assistance and troubleshooting support for various clients across industries.As a remote technical support representative, you will be responsible for responding to technical inquiries, resolving issues related to hardware, software, and...
