Technical Integration Expert

2 days ago

General Santos, Soccsksargen, Philippines beBeeIntegration Full time ₱4,800,000 - ₱6,085,000
Job Description

The Integration Specialist is a critical role in our organization, responsible for ensuring the seamless onboarding of new clients with a focus on technical integrations. This position plays a key part in managing CRM integrations, API connectivity, and related technical workflows during the implementation process.

Responsibilities
  • Configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding to ensure accuracy and stability.
  • Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, working closely with product and engineering teams.
  • Partner with implementation managers, customer success managers, and sales engineers to align technical work with client requirements, while remaining primarily focused on backend execution.
  • Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues.
  • Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.
Requirements
  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions).
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.).
  • Strong troubleshooting and problem-solving abilities with complex systems.
  • Excellent project management skills; able to manage multiple technical projects simultaneously.
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.
  • Highly organized with a proven ability to follow through on commitments.
Benefits
  • 100% remote work environment.
  • PTO credits.
  • 22 official company holidays.
  • Health care.
  • Life insurance.
  • Award-winning team members.
  • Energetic culture that is positive and celebrates together.
  • Inspiring mission and software product.

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