Customer Service Representative Opportunity in Quezon Site
1 week ago
Detailed Job Description:
At Neksjob, we value exceptional customer service and are seeking a dedicated professional to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for customers, providing timely and effective solutions to their inquiries and concerns.
About the Job:
This is a full-time opportunity based at our Quezon site. As a Customer Service Representative, you will work closely with various stakeholders to ensure seamless communication and resolution of customer issues. Your excellent communication skills and problem-solving abilities will enable you to effectively troubleshoot problems and provide accurate information to customers.
Responsibilities Include:
- Responding to incoming calls from customers in a professional and courteous manner
- Answering questions and addressing inquiries efficiently and accurately
- Troubleshooting problems and providing resolutions that meet or exceed customer expectations
- Maintaining accurate records of customer interactions and correspondence
Requirements:
- 2nd year College completion is a must
- At least 6 months international voice experience preferred
- Willingness to work onsite at our Quezon location
- Excellent English communication skills are essential
- Strong customer service, problem-solving, and multitasking skills required
Benefits and Compensation:
Neksjob offers a competitive salary package, including a monthly base pay of 28k, plus allowances. You will also receive paid training, performance incentives, and opportunities for career development and advancement within the company. If you are passionate about delivering exceptional customer experiences and are eager to grow your career in a dynamic industry, please apply.
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