Customer Service Representative with Experience

7 days ago


Quezon City, National Capital Region, Philippines Neksjob Full time

About the Role:


We are seeking a reliable and skilled Customer Service Representative to join our team at our Quezon site.


As a Customer Service Representative, you will be the primary point of contact for our customers, responding to their inquiries, troubleshooting issues, and providing information about our products and services.


Responsibilities:



  • Respond to incoming calls and emails from customers in a timely and professional manner
  • Answer questions and provide information about our products and services
  • Troubleshoot problems and resolve customer complaints
  • Provide excellent customer service and ensure customer satisfaction
  • Work collaboratively with other team members to achieve common goals

Requirements:



  • A minimum of a High School diploma or equivalent
  • At least 5 months of experience as a Call Center Representative or in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Willingness to work onsite at our Quezon site

What We Offer:



  • A competitive salary and benefits package
  • Opportunities for career development and advancement
  • Professional training and development programs
  • A dynamic and supportive work environment

At Neksjob, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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