Customer Service Representative Opportunity in Quezon City

1 week ago


Quezon City, National Capital Region, Philippines StackPH Full time

About Us

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StackPH is a dynamic and rapidly growing organization that values excellence and innovation.

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Job Summary

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We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a CSR, you will be responsible for providing exceptional service to our clients, addressing their concerns, and resolving issues in a timely and professional manner.

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Key Responsibilities

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As a CSR, your key responsibilities will include:

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  • Responding to customer inquiries and complaints via phone or other communication channels;

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  • Providing accurate and timely information about products and services;

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  • Resolving customer complaints and issues through effective problem-solving skills;

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  • Meeting productivity and quality standards; and

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  • Participating in ongoing training and development programs to enhance skills and knowledge.

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Benefits

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As a valued member of our team, you can expect the following benefits:

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  • A competitive salary range of ₱20,000 - ₱24,500 per month;

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  • Health and life insurance coverage;

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  • Opportunities for career advancement and professional growth;

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  • Paid training and development programs;

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  • Night differential pay;

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  • Monthly incentives for outstanding performance.

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Requirements

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To be successful in this role, you must have:

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  • A high school diploma or equivalent;

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  • At least 24 months of experience in a business process outsourcing (BPO) environment;

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  • Excellent communication and interpersonal skills;

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  • Ability to work effectively in a team environment;

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  • Willingness to work onsite at our UP-AyalaLand Technohub location in Quezon City;

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  • Availability to start immediately.

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Location

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This role is based in our UP-AyalaLand Technohub location in Quezon City.

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Contact Information

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Please submit your updated resume to us, and we will review it carefully.

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About StackPH

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StackPH is a fast-growing company with a strong focus on customer satisfaction and employee development.

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Language: English



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