Customer Service Representative Opportunity

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time
Job Summary:

We are seeking a Customer Service Representative to join our team at Neksjob. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers through phone and other communication channels.

About the Role:

This is a great opportunity for individuals who are passionate about providing excellent customer service and have strong communication skills. You will be working in a fast-paced environment, handling customer inquiries and resolving issues in a timely and professional manner.

Responsibilities:
  • Answer incoming calls from customers and respond to their inquiries and concerns
  • Sort out customers' requests and ensure they are managed in an appropriate and timely manner
  • Develop, organize, and maintain accurate files
  • Deliver a high caliber of service in a friendly, confident, and informed manner

Requirements:

To be successful in this role, you will need:
  • At least High School Graduate
  • With at least 6 months Sales BPO International Voice Experience
  • Excellent English communication skills
  • Excellent customer service, problem-solving, and multitasking skills
  • Superb computer skills
  • Be willing to work on site

Why Join Us?

We offer a competitive salary plus allowances, monthly performance incentives, leave credits, insurance coverage, HMO, and career development and advancement opportunities.

Our estimated salary range for this position is $28,000 per year.

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