Customer Service Representative Opportunity
1 month ago
We are seeking a Customer Service Representative to join our team at Neksjob. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers through phone and other communication channels.
About the Role:
This is a great opportunity for individuals who are passionate about providing excellent customer service and have strong communication skills. You will be working in a fast-paced environment, handling customer inquiries and resolving issues in a timely and professional manner.
Responsibilities:
- Answer incoming calls from customers and respond to their inquiries and concerns
- Sort out customers' requests and ensure they are managed in an appropriate and timely manner
- Develop, organize, and maintain accurate files
- Deliver a high caliber of service in a friendly, confident, and informed manner
Requirements:
To be successful in this role, you will need:
- At least High School Graduate
- With at least 6 months Sales BPO International Voice Experience
- Excellent English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Superb computer skills
- Be willing to work on site
Why Join Us?
We offer a competitive salary plus allowances, monthly performance incentives, leave credits, insurance coverage, HMO, and career development and advancement opportunities.
Our estimated salary range for this position is $28,000 per year.
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