Customer Service Representative in Quezon City

1 week ago


Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

About Neksjob Philippines

At Neksjob Philippines, we are committed to delivering exceptional customer service experiences that meet and exceed our clients' expectations. Our team of dedicated professionals works tirelessly to ensure that every interaction with our customers is positive and memorable.

About the Role

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team in Quezon City. As a Customer Service Representative, you will be responsible for handling customer inquiries and concerns in a professional and courteous manner. You will work closely with our customers to resolve issues, provide solutions, and offer guidance and technical support as needed.

Key Responsibilities

  • Handle customer inquiries and complaints via phone, email, or chat
  • Provide solutions and guidance to customers on products and services
  • Work collaboratively with cross-functional teams to resolve customer issues
  • Meet and exceed performance targets and metrics

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent (old curriculum) or senior high school diploma (new curriculum)
  • Good to excellent English communication skills
  • The ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • A willingness to start immediately

What We Offer

We offer a competitive salary of 23,000 PHP per month, which is one of the highest in the industry. Additionally, we provide:

  • A world-class facility with modern equipment and technology
  • Best health insurance for you and your dependents
  • Paid leaves to ensure work-life balance

About the Location

Neksjob Philippines is located in Quezon City, one of the largest cities in Metro Manila. Our office is easily accessible by public transportation and offers a convenient location for those living in the surrounding areas.



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