Support Specialist

1 day ago

Angeles City, Central Luzon, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,200,000
Job Description:

As a Client Engagement Support professional, you will be responsible for coordinating the marketing, service, and reporting processes for assigned programs. This includes handling all operational support tasks of assigned programs to ensure seamless execution.

You will work closely with cross-functional teams to provide service and operational support for assigned programs. Your responsibilities will also include maintaining pricing spreadsheets, coordinating with creative/support teams, and assisting with web, art, inventory tasks, and product sample management.

In addition, you will process orders, update records, set up online accounts, communicate with customers and vendors on orders, substitutions, and delivery, and prepare reports, track orders, and monitor product availability.

Ultimately, your goal is to provide exceptional customer service, build strong relationships with clients, and drive business growth through effective program management.

Required Skills and Qualifications:
  • Education: 2 years of college or equivalent skills in math, writing, public speaking, and computer use
  • Experience: Experience in customer service, managing relationships, and performing duties related to customer relations, service, and reporting processes
  • Skills: Strong background in databases and spreadsheets with high computer proficiency; proficient in written and verbal communication
Benefits:

Our company offers a range of benefits to support your personal and professional growth, including:

  • Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
  • Beyond Work: Enjoy our in-office swimming pool, CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
  • Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Others:

We are committed to providing a positive and inclusive work environment that supports your well-being and career aspirations. Our company culture is built on values of collaboration, innovation, and mutual respect.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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