Global Technical Support Expert

Location: Clark, PampangaSalary: ₱20,000 + Performance Incentive (up to $500/month)Role Overview:Search Engine Support Representative - help users have a seamless search experience. You will respond to inquiries, provide accurate information, and maintain data integrity while working in a dynamic, global BPO environment.Key Responsibilities:Assist users...

Job HighlightsCompetitive SalaryYearly Performance AppraisalHMO with dependents on day 1Job DescriptionTechnical Support Representatives are the dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns.Responsibility:Attracts potential...

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of itLocated at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is...

Job Description- Provide advanced support and ensure timely resolution of user issues- Offer expert advice and maintain optimal system performance- Drive knowledge management by updating, classifying, and maintaining support documentation- Handle escalated tickets and coach service desk agents- Monitor incident trends and improve incident management- Ensure...

The Project Coordinator plays a pivotal role in the effective execution of project tasks by coordinating daily activities, tracking deliverables, and ensuring timely communication among stakeholders. This role is critical to maintaining project documentation, schedules, and reports in complex, multi-stakeholder environments.This nationwide project requires...

We are looking for a results-driven Team Leader to oversee a team of Technical Support Representatives providing global customer support. The ideal candidate is a hands-on leader who can coach, guide, and manage a high-performing support team while ensuring prompt resolution of customer issues, adherence to escalation protocols, and coordination with HQ for...

Company Description:Sutherland is seeking an attentive and goal-oriented person to join us as an Associate Manager – Workforce Analytics (RTA).We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job...

Lead Support Manager PositionOur organization is seeking a highly skilled Lead Support Manager to oversee our Technical Support team, providing exceptional customer service and support.Key ResponsibilitiesManage a team of Technical Support Representatives, ensuring prompt resolution of customer issues and adherence to escalation protocols.Conduct regular...

Company Description: Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Subject Matter Expert (SME). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description:...

Customer Service Representative (CSR) – Upselling Specialist (Engineering/IT Background)Location:3F Plaza Victoria Bldg., Sto. Domingo, Angeles CityJob Type:Full-Time | 7:00AM-4:00PM Shift.Job Summary:We are looking for a motivated and tech-savvy Customer Service Representative (CSR) with a strong background in Engineering or IT and exceptional English...