Service Excellence Manager
2 weeks ago
A challenging role has become available at Apollo Technologies, Inc. for a dedicated and results-driven Service Excellence Manager to lead our customer service team in delivering exceptional service.
The ideal candidate will possess strong leadership skills, excellent communication and problem-solving abilities, and a deep understanding of customer needs.
Key Responsibilities:
- Lead and motivate the customer service team to achieve exceptional customer satisfaction
- Develop and implement strategies to improve customer experience and loyalty
- Analyze customer service data and metrics to identify areas for improvement
- Build and maintain relationships with customers and internal stakeholders
Requirements:
- 5 years of experience in customer service or related roles
- Bachelor's degree in business, management, or a related field
- Strong leadership and management skills
- Excellent written and verbal communication skills
- Ability to adapt to changing customer needs and business requirements
Benefits:
- Competitive salary of PHP 120,000 per month
- Opportunities for career growth and development
- Collaborative and dynamic work environment
This is a full-time position based in Davao City, with an 8-hour shift from Monday to Friday.
-
Davao City, Davao, Philippines Neksjob Full timeAbout NeksjobNeksjob is a dynamic and growing company that values excellent customer service. We are committed to providing our customers with top-notch support, and we need a talented Customer Service Representative to join our team.
-
Davao City, Davao, Philippines TORCH Solutions Full timeAbout UsTORCH Solutions is a leading provider of innovative solutions and exceptional customer service.Job SummaryWe are seeking a highly motivated and customer-oriented Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing top-notch product information and resolving customer issues with...
-
Davao City, Davao, Philippines Neksjob Philippines Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob Philippines. This role is ideal for individuals who possess excellent communication skills, are able to work well under pressure, and have a passion for delivering exceptional customer experiences.Job SummaryThe successful candidate will be responsible...
-
Customer Service Representative
3 weeks ago
Davao City, Davao, Philippines Neksjob Full timeNeksjob Job OpportunityWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will play a crucial role in providing exceptional customer experiences.About the Role:This is an exciting opportunity for recent graduates or those with experience in BPO looking to develop their skills and advance...
-
Customer Service Representative
1 month ago
Davao City, Davao, Philippines NEKSJOB Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at NEKSJOB. In this role, you will be responsible for providing exceptional customer service and support to our clients.About the RoleAs a Customer Service Representative, you will be the primary point of contact for our clients, answering their product and service...
-
Davao City, Davao, Philippines Neksjob Full timeJob TitleCustomer Service Representative - Davao SiteJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team in Davao. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently, and promoting our products and...
-
Davao City, Davao, Philippines Neksjob Full timeAbout Neks Job PhilippinesWe are a dynamic company seeking a skilled Customer Service Representative to join our team. In this role, you will be the face of our organization, providing top-notch support to our clients.Job DescriptionAs a Customer Service Representative, your primary responsibility will be to respond to incoming calls from customers,...
-
Davao City, Davao, Philippines Neksjob Full timeAbout NeksjobAt Neksjob, we value exceptional customer service and are committed to delivering top-notch support to our clients.Salary InformationThe estimated salary for this role is around PHP 30,000 - 50,000 per month, depending on experience and qualifications.Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our...
-
Customer Service Team Manager
4 weeks ago
Davao City, Davao, Philippines TORCH Solutions Full timeJob SummaryTORCH Solutions is seeking a highly motivated and experienced Customer Service Team Manager to lead our customer service team in Davao City. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the team, ensuring the efficient and effective delivery of high-quality service to our clients.About the RoleWe...
-
Financial Services Development Manager
2 weeks ago
Davao City, Davao, Philippines Sun Life Grepa Financial, Inc. Full timeJob SummarySun Life Grepa Financial, Inc. is seeking a highly skilled Financial Services Development Manager to join our team. This role is responsible for driving the development of bancassurance sales officers and ensuring they meet key result areas.Key ResponsibilitiesLeadership and Development: Manage and develop assigned bancassurance sales officers to...
-
Davao City, Davao, Philippines Nityo Infotech Services Philippines Inc. Full timeJob Description:We are seeking a skilled Capacity Planner to join our team at Nityo Infotech Services Philippines Inc. This is a critical role that requires strong analytical and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.The successful candidate will have a proven track record of successfully planning and...
-
Senior Customer Service Team Manager
1 month ago
Davao City, Davao, Philippines TORCH Solutions Full timeTORCH Solutions is seeking an experienced Senior Customer Service Team Manager to lead our team of customer service agents in Davao City, Philippines. The successful candidate will be responsible for overseeing the day-to-day operations of their team, ensuring efficient and effective delivery of high-quality service to our clients.About the RoleWe are...
-
Davao City, Davao, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeWe are seeking highly skilled Property Management Customer Service Experts to join our team in Davao City.As a Property Management Customer Service Expert, you will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met. This is a fantastic opportunity to advance your career in the property management...
-
Customer Service Director
1 month ago
Davao City, Davao, Philippines Apollo Technologies, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Director to join our team at Apollo Technologies, Inc. in Davao City.About the RoleThe ideal candidate will have a bachelor's degree in business, management, or a related field, with at least 5 years of experience in customer service or related roles. Strong leadership and management...
-
Operations Manager
1 month ago
Davao City, Davao, Philippines Blue Collar Manpower Services, Inc. Full timeJob Title: Operations ManagerAbout Us:Blue Collar Manpower Services, Inc. is a reputable staffing agency that provides exceptional services to clients across various industries.Job Description:We are seeking a highly skilled Operations Manager to join our team. As an Operations Manager, you will be responsible for the smooth execution of Marketing and...
-
Aesthetic Services Director
1 month ago
Davao City, Davao, Philippines Skin Manila Inc Full timeJob Title: Aesthetic Services DirectorWe are seeking a highly skilled and experienced Aesthetic Services Director to lead our team at Skin Manila Inc.About the RoleThe ideal candidate will have a strong background in aesthetics, excellent leadership skills, and the ability to manage a team of professionals.Key ResponsibilitiesTo oversee the daily operations...
-
Davao City, Davao, Philippines Neksjob Corporation Full timeJob OverviewNeksjob Corporation is seeking a highly skilled Customer Support Ambassador to join our team. In this role, you will be responsible for providing top-notch customer service through inbound calls and email.
-
Customer Service Representative
3 weeks ago
Davao City, Davao, Philippines neksjob Full timeJob DescriptionAs a Customer Service Representative at neksjob, your day-to-day will involve handling incoming customer calls and emails with professionalism, empathy, and expertise. You will be responsible for addressing customer questions, concerns, and service requests efficiently and accurately.Key Responsibilities:Manage incoming customer interactions...
-
Customer Service Representative
1 month ago
Davao City, Davao, Philippines Neksjob Full timeJob Summary">We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. In this role, you will be responsible for providing exceptional customer service and support to our clients.About the Role">The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a high...
-
Customer Service Representative
1 week ago
Davao City, Davao, Philippines Neksjob Full timeWe are seeking a highly skilled professional to provide exceptional customer service and resolve inquiries in a timely and professional manner at Neksjob.Job Summary:This role is perfect for individuals who thrive in fast-paced environments and possess excellent communication skills. The ideal candidate will be responsible for delivering top-notch customer...