Customer Service Representative with Excellent Communication Skills

1 month ago


Davao City, Davao, Philippines TORCH Solutions Full time
About Us

TORCH Solutions is a leading provider of innovative solutions and exceptional customer service.


Job Summary

We are seeking a highly motivated and customer-oriented Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing top-notch product information and resolving customer issues with accuracy and efficiency.


Key Responsibilities
  • Provide excellent customer service through clear and concise communication.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless issue resolution.

Requirements
  • Bachelor's degree or equivalent experience in a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Willingness to learn and adapt to new processes and technologies.

Salary and Benefits

The salary range for this position is $40,000 - $55,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.


How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter.



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