Strategic Business Planner for Operations Excellence
2 weeks ago
We are seeking a skilled Capacity Planner to join our team at Nityo Infotech Services Philippines Inc. This is a critical role that requires strong analytical and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
The successful candidate will have a proven track record of successfully planning and optimizing workforce capacity to meet business objectives. They will be responsible for analyzing complex data, identifying trends, and developing recommendations to improve operational efficiency and reduce costs.
Key Responsibilities:
• Compile and analyze complex data to inform strategic business decisions
• Develop and implement plans to optimize workforce capacity and reduce costs
• Collaborate with cross-functional teams to identify areas for improvement and develop solutions
• Analyze key performance indicators (KPIs) such as volume, average handle time, shrinkage, occupancy, utilization, attrition, and SLA/turnaround time
• Develop and maintain reports and dashboards to track progress and identify areas for improvement
Requirements:
• 3-5 years of experience in capacity planning or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Bachelor's degree in business, economics, finance, mathematics, or a related field
Compensation Package:
We offer a competitive salary range of PHP 70,000 - PHP 120,000 per month, depending on experience, plus additional benefits including health insurance, retirement plan, and paid time off.
If you are a motivated and detail-oriented individual who is passionate about operations excellence, we encourage you to apply for this exciting opportunity.
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