Customer Service Representative with Excellent Communication Skills

1 month ago


Davao City, Davao, Philippines Neksjob Philippines Full time

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob Philippines. This role is ideal for individuals who possess excellent communication skills, are able to work well under pressure, and have a passion for delivering exceptional customer experiences.

Job Summary

The successful candidate will be responsible for providing top-notch customer service to clients through various channels, including phone, email, and chat. They will also be required to work collaboratively with other teams to resolve customer issues and improve overall satisfaction.

Responsibilities:
  • Respond to customer inquiries and complaints in a timely and professional manner
  • Work closely with colleagues to resolve complex customer issues
  • Develop and maintain a deep understanding of our products and services
  • Continuously strive to improve customer satisfaction ratings
Requirements

To be considered for this role, you must have:

  • A minimum of 3 months of customer-facing experience in BPO or non-BPO settings
  • Strong computer and internet navigation skills
  • Excellent communication and interpersonal skills
  • A high school diploma or equivalent
Why Join Us?

Neksjob Philippines offers a competitive salary, exciting performance bonuses and account-specific allowances, career advancement opportunities, and comprehensive healthcare benefits. If you are looking for a challenging and rewarding role that allows you to grow your skills and advance your career, we encourage you to apply.



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