Customer Service Director
7 days ago
We are seeking a highly skilled and experienced Customer Service Director to join our team at Apollo Technologies, Inc. in Davao City.
About the RoleThe ideal candidate will have a bachelor's degree in business, management, or a related field, with at least 5 years of experience in customer service or related roles. Strong leadership and management skills, excellent written and verbal communication skills, and the ability to identify and solve customer issues are essential requirements for this position.
Key Responsibilities- Lead and motivate teams to deliver excellent customer service.
- Analyze customer service data and metrics to identify areas for improvement.
- Budgeting and managing resources effectively.
- A Bachelor's degree in Business, Management, or a related field.
- At least 5 years of experience in customer service or related roles.
- Experience in the Telco/ISP industry is preferred.
The estimated salary for this role is PHP 120,000 - 180,000 per month, depending on experience. We also offer a range of benefits, including health insurance, paid time off, and professional development opportunities.
What We OfferAs a valued member of our team, you can expect:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
If you're passionate about delivering exceptional customer experiences and have the skills and experience required for this role, please submit your application.
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