
Customer Service Insurance Specialist
4 days ago
We are seeking a detail-oriented and reliable individual to support our customer service operations as an insurance specialist.
Key Responsibilities:- Provide professional customer service via email and phone
- Create and issue insurance certificates and binders
- Assist with policy updates, documentation, and client record management
- Ensure timely follow-ups and task tracking
- Collaborate with team members to support client needs and compliance
- Proven experience in an insurance support role
- Proficiency with Applied Epic
- Knowledge of insurance certificates, binders, and standard procedures
- Strong communication and organizational skills
- High attention to detail and ability to meet deadlines
- Tech-savvy and comfortable with remote collaboration tools
Our ideal candidate is a self-starter with a passion for client service and a strong grasp of insurance workflows.
This role offers the opportunity to work in a dynamic environment and contribute to the success of our organization.
The successful candidate will be responsible for supporting our customer service operations and ensuring the accurate creation of insurance certificates and binders.
They will also assist with policy updates, documentation, and client record management, and ensure timely follow-ups and task tracking.
Collaboration with team members is essential to support client needs and compliance.
As a member of our team, you will have the opportunity to work on challenging projects and develop your skills and expertise.
Our company values innovation, teamwork, and customer satisfaction, and we are looking for candidates who share these values.
If you are a motivated and detail-oriented individual with a passion for customer service and insurance, we encourage you to apply for this exciting opportunity.
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