
Patient Care Advocate
1 day ago
We are seeking a detail-oriented and organized Patient Care Coordinator to support our healthcare client in the U.S.
The ideal candidate will have excellent communication skills, a passion for delivering exceptional patient care, and experience in a healthcare setting. Key responsibilities include managing incoming calls, making outbound calls for appointment reminders and follow-ups, responding to patient text messages and emails, and scheduling and rescheduling patient appointments.
The successful candidate will be proficient in electronic health records (EHR) systems, such as Practice Fusion and AdvancedMD, or willing to undergo training. They will also possess excellent English communication skills, strong organizational and multi-tasking abilities, and a high attention to detail when handling sensitive patient data.
This is an ideal role for someone who thrives in a fast-paced environment, can work well under pressure, and maintains confidentiality and accuracy of patient information in compliance with HIPAA guidelines.
Required Skills and Qualifications- Proven experience in a healthcare setting
- Excellent English communication skills
- Strong organizational and multi-tasking abilities
- Proficiency in EHR systems (training provided)
- High attention to detail and accuracy when handling sensitive patient data
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