Client Relationship Expert

3 weeks ago


Mandaluyong City, National Capital Region, Philippines TASQ Staffing Solutions Full time

Key Responsibilities:

As a Process Architect at TASQ Staffing Solutions, you will play a pivotal role in shaping the delivery of our Relationship Management offering.

  • Collaborate with Market and Market Unit Leads to devise strategic plans for Sales Excellence, ensuring seamless portfolio management.
  • Develop and implement processes to onboard acquisitions, monitor performance, and drive continuous improvement.
  • Work closely with the Service Offering Lead and Service Process Architect Manager to design and execute effective processes.
  • Proactively handle day-to-day operations, ensuring efficiency and effectiveness.
  • Contribute to cross-functional initiatives with the CPM, Application Architecture, Analytics, and Change Management teams to promote best practices.
  • Participate in feedback gathering and enhancement efforts to elevate service offerings.

Requirements:

  • Minimum 5 years of experience in supporting and enhancing business services/processes.
  • Fluency in English (oral and written).
  • Proven track record of managing programs in fast-paced environments, with a background in Business Development.
  • Ability to balance multiple stakeholders, both internal and external.
  • Passion for technology and innovation.
  • Strategic thinking and business acumen.
  • Proficiency in advanced Excel and PowerBI.

Nice to Have:

  • Prior sales experience.


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