Client Relationship Expert
3 weeks ago
Key Responsibilities:
As a Process Architect at TASQ Staffing Solutions, you will play a pivotal role in shaping the delivery of our Relationship Management offering.
- Collaborate with Market and Market Unit Leads to devise strategic plans for Sales Excellence, ensuring seamless portfolio management.
- Develop and implement processes to onboard acquisitions, monitor performance, and drive continuous improvement.
- Work closely with the Service Offering Lead and Service Process Architect Manager to design and execute effective processes.
- Proactively handle day-to-day operations, ensuring efficiency and effectiveness.
- Contribute to cross-functional initiatives with the CPM, Application Architecture, Analytics, and Change Management teams to promote best practices.
- Participate in feedback gathering and enhancement efforts to elevate service offerings.
Requirements:
- Minimum 5 years of experience in supporting and enhancing business services/processes.
- Fluency in English (oral and written).
- Proven track record of managing programs in fast-paced environments, with a background in Business Development.
- Ability to balance multiple stakeholders, both internal and external.
- Passion for technology and innovation.
- Strategic thinking and business acumen.
- Proficiency in advanced Excel and PowerBI.
Nice to Have:
- Prior sales experience.
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