Client Relationship Manager

1 month ago

Mandaluyong City, National Capital Region, Philippines CNT Promo and Ads Specialists, Inc. Full time

**Job Summary:**

We are seeking a skilled Client Relationship Manager to join our team at CNT Promo and Ads Specialists, Inc. The successful candidate will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and exceeded.

The ideal candidate will have excellent communication skills, the ability to work effectively in a fast-paced environment, and a passion for delivering exceptional customer service.

**Key Responsibilities:**

  • Client Relations:
    • Establish and maintain strong relationships with clients through regular communication and timely issue resolution.
    • Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly and effectively.
  • Account Management:
    • Oversee client accounts to ensure accuracy, compliance, and timely delivery of services.
    • Monitor account activities and transactions to identify and mitigate risks.
  • Coordination and Communication:
    • Coordinate with internal teams to ensure seamless service delivery and alignment with client expectations.
    • Facilitate clear and effective communication between clients and internal departments.
  • Customer Service:
    • Provide exceptional customer service to both internal and external customers.
    • Handle customer complaints and inquiries with professionalism and efficiency.
  • Field Work:
    • Conduct field visits as required to meet with clients and gather necessary information.
    • Perform on-site evaluations and assessments to better understand client needs and provide tailored solutions.
  • Reporting and Documentation:
    • Prepare regular reports on account status, activities, and performance metrics.
    • Maintain accurate and up-to-date client records and documentation.

**Requirements:**

  • Bachelor's degree in Business Administration or related field.
  • Minimum 3 years of experience in client relationship management or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.

**What We Offer:

  • A competitive salary of $65,000 - $80,000 per year, depending on experience.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a talented team of professionals.

**How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and cover letter, to [CNT Promo and Ads Specialists, Inc.]

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