Operations Director

2 weeks ago

Pasay, National Capital Region, Philippines beBeeAdministrative Full time ₱500,000 - ₱800,000
Job Title: Administrative Operations Manager

We are seeking an experienced professional to assume a pivotal role within our organization, overseeing the smooth functioning of administrative operations.

This is a permanent remote position that demands independence and teamwork.

  • Email Management: Manage daily email filtering and responses utilizing existing Outlook systems, maintaining under 10 actionable emails and striving for inbox zero.
  • Phone Call Screening: Screen and filter incoming phone calls, utilizing software tools to rank and prioritize communications, escalating only critical matters requiring founder attention.
  • Scheduling Coordination: Coordinate daily scheduling for subcontractors, materials delivery, and internal/external client confirmations.
  • Estimation Support: Support estimation processes by following up with part-time estimators on delivery commitments and deadlines.
  • Variation Estimate Process: Assist with variation estimate processes including sketch preparation, documentation, and support tasks.
  • Crm Pipeline Management: Manage CRM pipeline during transition to Smarter websites platform, ensuring maximum utilization of system features.
  • Lead Qualification: Filter and qualify incoming leads to identify genuine prospects versus tire-kickers.
  • Social Media Marketing: Support social media marketing initiatives and lead generation activities.
  • Marketing Activities: Maintain consistent marketing activities and publications during peak operational hours.
  • Standard Operating Procedures: Create and maintain standard operating procedures (SOPs) and checklists for all business processes.
  • Cost Tracking: Track costs and project allocations accurately in existing Excel systems (with potential migration to other platforms).
  • Client Communication: Ensure proactive communication with clients regarding project updates and potential delays.
  • Document Organization: Upload and organize position descriptions and business documents in Trello for team access.

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