
Payroll Implementation Specialist
2 days ago
We are seeking a dedicated and passionate Payroll Implementation Specialist to join our team.
The ideal candidate will have empathy for people, the ability to explain complex concepts clearly and concisely, and tech-savvy skills. They will also have experience with US payroll, either in an implementation capacity or in managing payroll in-house.
The day-to-day responsibilities of this role include defining and maintaining the implementation program for small to medium clients, owning the implementation process end-to-end, setting accurate expectations with clients and internal stakeholders, and actively communicating with Account Executives and Customer Success Managers regarding client progress.
The successful candidate will be an expert in Workstream, able to guide new users and answer their questions. They will also be detail-oriented, with good analytical skills and the ability to adapt and remain flexible with ever-changing processes.
This is a full-time position, offering a permanently remote work environment and a comprehensive benefits package, including annual bonuses, performance-based bonuses, and flexible PTO.
- You will lead new client onboarding for mid/large-sized clients for their first 60 to 90 days.
- You will define and maintain the implementation program for our small to medium clients.
- You will own the implementation process end-to-end for assigned accounts.
Our organization provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Key Responsibilities:">Implementing and maintaining our payroll systems for clients.
Defining and maintaining the implementation program for small to medium clients.
Owning the implementation process end-to-end for assigned accounts.
Communicating with stakeholders regarding client progress.
Requirements:">Experience with US payroll, either in an implementation capacity or in managing payroll in-house.
Tech-savvy skills and ability to explain complex concepts clearly and concisely.
Empathy for people and strong analytical skills.
Ability to adapt and remain flexible with ever-changing processes.
Benefits:">Full-time position with a permanently remote work environment.
Comprehensive benefits package, including annual bonuses, performance-based bonuses, and flexible PTO.
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