
Program Development Specialist
1 week ago
This role offers a dynamic work environment and the chance to make meaningful contributions to our organization.
- Job Description:
- As a Program Coordinator, you will be responsible for facilitating and managing various processes within the contingent worker lifecycle, including onboarding and offboarding. You will provide first-level customer support to Hiring Managers and suppliers.
- Responsibilities:
- Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process.
- Document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
- Maintain and update worker assignments to reflect appropriate changes.
- Provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.
- Conduct research and analysis to resolve client or supplier inquiries as needed.
- Provide program status reports to leadership as required.
- Monitor performance against contract SLAs (i.e., pending end of assignments, invoicing, time and expense management, and vendor compliance tracking).
The ideal candidate will have excellent analytical and problem-solving skills, with the ability to manage multiple tasks and prioritize responsibilities in a fast-paced team environment.
- Required Skills and Qualifications:
- 0-2 or more years of staffing and/or MSP experience
- Bachelor's Degree
- Excellent documentation and follow-up skills
- Strong determination to impact performance
- Time Management, self-motivated, and perseverance
- Excellent verbal and written communication skills
- MS Office/Tools - advanced skills
- Benefits:
- A collaborative and supportive work environment
- Opportunities for professional growth and development
- Recognition and rewards for outstanding performance
- Others:
- We value diversity and inclusion, and welcome candidates from all backgrounds
- Our organization is committed to creating a workplace culture that is respectful, inclusive, and supports the well-being of all employees
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