Healthcare Support Professional

6 days ago

Sorsogon, Bicol, Philippines beBeeCare Full time $45,000 - $75,000

Job Title: Scheduling & Care Coordination Specialist

Schedule Management
  • Develop and maintain accurate schedules for clinicians and clients.
  • Ensure appropriate client-to-clinician ratios.
  • Serve as the primary point of contact for scheduling inquiries from clients and staff.
Assessments Coordination
  • Schedule assessments and reassessments in a timely and organized manner.
Care Coordination
  • Coordinate care across multiple disciplines.
  • Arrange substitute clinicians when needed to ensure uninterrupted services.
Client & Staff Communication
  • Answer incoming calls and respond to inquiries with professionalism and urgency.
  • Maintain consistent and clear communication via phone and email with families and staff.
Record & Document Management
  • Maintain and audit client records for accuracy and compliance.
  • Ensure timely documentation and updates in relevant systems.
Reception Oversight
  • Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries.
Front-End Billing & Authorization Management
  • Verify insurance benefits and monitor ongoing eligibility.
  • Track changes in coverage and authorization status.
  • Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking.

Prior Experience: Prior experience in scheduling, administrative support, or healthcare coordination is highly valued. Essential Skills: Strong organizational and multitasking abilities are essential. Proficiency in relevant software tools (Google Drive, CentralReach, Monday.com, Excel) is also required.

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