IT Support Professional

6 days ago

Sorsogon, Bicol, Philippines beBeeSupport Full time ₱250,000 - ₱400,000
Technical Support Specialist

We are seeking a Technical Support Specialist to serve as the first point of contact for IT support requests from healthcare staff and providers. This role is critical to ensuring smooth operations by accurately documenting and routing support tickets to the appropriate teams.

  • Serve as the initial point of contact for healthcare users seeking technical support.
  • Receive, review, and log all incoming support requests via phone, email, or internal systems.
  • Create clear, detailed, and accurate support tickets in the system, capturing all relevant information to aid timely resolution.
  • Ensure all tickets are created and submitted within defined Service Level Agreement timelines.
  • Communicate with end-users to gather additional details or clarify issues as needed.
  • Route tickets efficiently to the appropriate teams.
Key Qualifications:
  • Must have prior experience in a healthcare environment, providing IT helpdesk or customer support services.
  • Strong attention to detail with exceptional documentation and organizational skills.
  • Effective verbal and written communication skills.
  • Comfortable interacting with healthcare professionals and understanding their support needs.
  • Familiarity with healthcare systems, Electronic Medical Records, or medical terminology is highly preferred.
  • Ability to work under pressure and prioritize tasks based on urgency and impact.

  • Support Professional

    5 days ago

    Sorsogon, Bicol, Philippines beBeeService Full time $25,000 - $45,000

    We are seeking a highly skilled Service Delivery Specialist to join our team. This role will play a crucial part in providing exceptional customer service and resolving technical and operational inquiries for multiple clients through various channels.Key Responsibilities:Manage tasks across multiple client accounts, adapting to varying client needs.Maintain...

  • IT Support Professional

    6 days ago

    Sorsogon, Bicol, Philippines beBeeTechnical Full time ₱509,000 - ₱636,199

    Job OverviewWe seek a skilled IT professional to fill this key role. As a core member of our IT support organization, you will deliver exceptional customer service, resolve complex technical issues, and provide hardware support for our growing workforce.Key Responsibilities:Resolve common IT problems (PC, Mac, Chromebook) and enforce non-automated IT...

  • Support Professional

    6 days ago

    Sorsogon, Bicol, Philippines beBeeTechnical Full time ₱2,500 - ₱3,500

    About the RoleWe're seeking a highly skilled professional to drive innovation and excellence in our customer support team. This is an exceptional opportunity for someone who thrives in dynamic environments, adapts quickly to change, and is passionate about delivering seamless customer experiences.Your Key ResponsibilitiesAs a Technical Support Specialist,...

  • IT Support Professional

    6 days ago

    Sorsogon, Bicol, Philippines beBeetechnical Full time ₱3,500,000 - ₱5,500,000

    Technical Support RoleWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have strong technical skills and excellent communication abilities.Job SummaryThis is a hands-on technical support role with a strong focus on networking, cross-platform support, and SaaS administration. You will serve as the first line of...

  • Administrative Support Professional

    6 days ago

    Sorsogon, Bicol, Philippines beBeeAdministrative Full time $3,000 - $4,200

    About Our Administrative Support RoleThis part-time remote position involves handling administrative tasks, managing candidate resumes, and providing support to our team.Key responsibilities include:Handling all incoming correspondence in a professional manner.Managing candidate resumes and maintaining accurate records.Providing administrative support to our...

  • Administrative Support Professional

    6 days ago

    Sorsogon, Bicol, Philippines beBeeAdministrative Full time ₱25,000 - ₱45,000

    Administrative Support ProfessionalHighly organized and detail-oriented professionals are sought after to provide exceptional administrative support in a remote setting. The ideal candidate will possess excellent organizational skills, including the ability to multi-task, prioritize work under pressure, and complete tasks within deadlines.Manage complex...

  • Cryptocurrency Support Professional

    6 days ago

    Sorsogon, Bicol, Philippines beBeeCustomerService Full time ₱450,000 - ₱750,000

    Cryptocurrency Support ProfessionalWe are seeking an experienced and professional individual to fill the role of Cryptocurrency Support Specialist. The ideal candidate will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer inquiries in a timely and...

  • Executive Support Professional

    6 days ago

    Sorsogon, Bicol, Philippines beBeeAdministrative Full time ₱35,000 - ₱45,000

    Job OverviewWe are seeking an administrative professional to provide high-level support to our executive team.Key ResponsibilitiesProvide assistance with calendar management, email correspondence, and meeting coordination.Prepare reports, documents, and presentations as needed.Track meeting notes and follow up on action items.Maintain accurate records and...

  • Administrative Support Professional

    6 days ago

    Sorsogon, Bicol, Philippines beBeeExecutive Full time $9,600 - $19,200

    Highly organized and detail-oriented professionals are sought to provide administrative support to senior-level executives. Job RequirementsA minimum of two years' experience in executive-level support.Proven track record of supporting multiple executives or founders simultaneously.Excellent organizational skills and attention to detail.Proficiency in Gmail,...

  • Senior Support Professional

    6 days ago

    Sorsogon, Bicol, Philippines beBeeExecutive Full time $60,000 - $80,000

    About UsWe are an HR and talent management partner.Our mission is to provide talented individuals with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the RoleThis is a high-trust, high-impact Executive Assistant position supporting both principals in their professional and personal affairs.The...