Healthcare Support Specialist

6 days ago

Sorsogon, Bicol, Philippines beBeePatientAdvocate Full time ₱500,000 - ₱700,000
About the Role

We are seeking a dedicated healthcare professional to provide exceptional support to patients navigating the complexities of the healthcare system.

Key Responsibilities
  • Enroll patients in aid programs.
  • Effectively manage patient work such as submitting claims or ordering medications.
  • Review patient enrollments for accuracy and completeness.
  • Escalate and appeal patient assistance denials.
  • Coordinate medication deliveries to pharmacies.
  • Provide exceptional customer service to patients and clients.
  • Support patients with informed financial decisions about their healthcare.
  • Identify opportunities to improve healthcare services.
Requirements
  • Proven experience in high-performance environments.
  • Hands-on experience working in healthcare required.
  • High school diploma or equivalent necessary.
  • Strong listening and communication skills essential.
  • Excellent written and verbal communication skills required.
  • Proficient computer skills needed.
  • Attention to detail crucial.
  • Ability to offer emotional support and empathy required.
  • Passion for patient well-being essential.
  • Background check and drug screen clearance required.
  • Medical clearance per health system requirements (includes vaccination mandates).
  • This role requires US time zone availability.

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