Service Excellence Coordinator

3 days ago


Cebu City, Central Visayas, Philippines Neksjob Full time

Neksjob is seeking a highly motivated and analytical individual to fill the role of analytical support specialist - customer service. As an analytical support specialist, you will be responsible for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience.

Key Qualifications:
  • Graduate or undergraduate degree
  • At least 2 years of BPO sales coach experience
  • Strong analytical and problem-solving skills

The successful candidate will have excellent communication abilities, a proven track record of delivering results, and a passion for improving customer service operations.

Neksjob offers a competitive compensation package, opportunities for growth and development, and a dynamic and supportive work environment.



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