Medical Records Coordinator

1 day ago

Makati City, National Capital Region, Philippines beBeeMedical Full time $40,000 - $60,000
Job Description

We are seeking a detail-oriented Medical Intake Specialist to join our organization. As a key member of our medical records retrieval process, you will ensure every intake request is accurate, complete, and optimized for downstream success.

  • Identify all relevant providers associated with a client's treatment, not just the main facility submitted by the law firm.
  • Locate billing providers and related entities using tools such as Chartswap, prior requests, and direct provider calls.
  • Ensure ≥90% case completion within assigned periods by accurately adding all identified providers to the request in the admin app.
  • Review and correct incoming ROIs (Release of Information forms), which are incomplete or inaccurate in most cases.
  • Prepare accurate base forms and generate complete submission packets.
  • Conduct thorough QA reviews of each ROI packet, ensuring cover letters, affidavits, and provider-specific requirements are correct.
  • Maintain ≥95% documentation accuracy in both internal and client-facing notes, with 5–10% of cases reviewed weekly for compliance.
  • Assign requests to the appropriate records team member based on workload and utilization.
  • Escalate special provider requirements or edge cases to the appropriate Client Success Manager (CSM).
  • Ensure 100% of escalations are logged and resolved within 24 hours by coordinating with law firms' case managers to resolve missing or conflicting information.
  • Provide 100% coverage for urgent backup tasks such as payment processing or fax monitoring when needed.
  • Contribute to at least one measurable process improvement per quarter (e.g., reducing turnaround times or streamlining workflow).
  • Support training and onboarding of new team members, helping them reach ≥80% throughput benchmarks within 30 days.
  • Ensure adherence to scheduling and leave management with accurate documentation.
Required Skills and Qualifications
  • Prior experience requesting medical records from providers on behalf of law firms, with proven ability to meet turnaround time and throughput targets.
  • Strong attention to detail—demonstrated ability to maintain ≥95% accuracy in documentation and ROI packet preparation.
  • Proficiency with Adobe and PDF editing/combining tools.
  • Excellent written and verbal communication skills for handling escalations and client coordination.
  • Proactive problem-solving mindset and ability to manage multiple requests simultaneously, ensuring timely completion within client SLAs.

  • Medical Records Reviewer

    1 week ago

    Makati City, National Capital Region, Philippines Makati Medical Center Full time ₱104,000 - ₱130,878 per year

    Job DescriptionResponsible for examining and analyzing the patient medical records for timeliness, accuracy and completenessPrepares report summaries presentations and needed forms of identified compliance and non-compliance of Patient Medical RecordsQualificationsGraduate of any Healthcare related courseWith work experience handling medical records...

  • Medical Records Coordinator

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeSpecialist Full time ₱150,000 - ₱250,000

    Job TitleMedical Records SpecialistDescriptionWe are seeking a detail-oriented Medical Records Specialist to safeguard medical records and maintain accurate chart filing. This role requires excellent communication skills and proficiency in MS Office.QualificationsCollege graduate of any coursePreferably 1 year relevant experience with the jobICD-10 Coding...

  • Medical Records Coordinator

    1 day ago

    Quezon City, National Capital Region, Philippines beBeeMedicalRecords Full time ₱30,000 - ₱40,000

    We are looking for an individual who can effectively manage and maintain medical records.Job DescriptionThe Medical Records Specialist will be responsible for requesting medical records from healthcare providers, hospitals, and custodians. They will draft and send formal requests, authorizations, and necessary forms to ensure timely retrieval of medical...

  • Medical Records Coordinator

    1 day ago

    Marikina City, National Capital Region, Philippines beBeewound Full time $42,131 - $77,368

    Wound Care Specialist Job OpportunityWe are seeking a skilled Wound Care Specialist to join our team. As a Medical Reviewer - Wound Care, you will be responsible for managing patient wound care records, verifying insurance eligibility, and coordinating the supply of essential medical materials.Key Responsibilities:Manage patient wound care records, ensuring...

  • Medical Records Specialist

    24 hours ago

    Makati City, National Capital Region, Philippines beBeeMedical Full time $40,000 - $60,000

    Job TitleThe Medical Records Coordinator is a key role in the finance team responsible for managing all medical records requests. This position ensures every disclosure is supported by a valid legal authorization and complies with applicable regulations.Key Responsibilities:Release of Information (ROI) & Records Fulfillment – PrimaryIntake & Triage:...

  • Medical Records Staff

    1 week ago

    Makati City, National Capital Region, Philippines Kalinga Klinika Full time $40,000 - $60,000 per year

    Company DescriptionMakati Life Medical Center is a state-of-the-art healthcare facility in Metro Manila, where patients are the top priority. The hospital is equipped with the finest medical technology, facilities, and doctors to assist everyone's healthcare needs effectively.Job Description: The Medical Records Personnel is responsible for managing and...

  • Medical Records Coordinator

    1 day ago

    Marikina City, National Capital Region, Philippines beBeeResponsibility Full time $40,000 - $60,000

    Job SummaryThis critical role plays a pivotal part in the medical records retrieval process, ensuring every intake request is accurate and complete. As a Legal Intake Specialist, you will empower attorneys, providers, and patients with faster and more accurate access to medical histories.Key ResponsibilitiesProvider Research & IdentificationIdentify all...

  • Medical Records Coordinator

    1 day ago

    Caloocan City, National Capital Region, Philippines beBeeSpecialist Full time ₱300,000 - ₱420,000

    Medical Records SpecialistWe are seeking a highly organized and detail-oriented Medical Records Specialist to join our team. The ideal candidate will have prior experience requesting medical records from providers on behalf of law firms, with a proven ability to meet turnaround time and throughput targets.Key Responsibilities:Identify all relevant providers...

  • Medical Records Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeHealthcare Full time ₱150,000 - ₱250,000

    Medical Records Staff PositionThis role is an opportunity to safeguard the contents of medical records, ensuring they are accurately labeled and filed. The ideal candidate will possess strong organizational skills and attention to detail.ResponsibilitiesAssignments include safeguarding the contents of medical records.Charts must be returned daily in medical...

  • Medical Records Coordinator

    23 hours ago

    Mandaluyong City, National Capital Region, Philippines beBeeCareers Full time $55,000 - $70,000

    Job Overview:This role is a critical part of the medical records retrieval process. As a Medical Intake Specialist, you will ensure that every intake request is accurate, complete and optimized for downstream success.Main Responsibilities:Provider Research & Identification: Identify all relevant providers associated with a client's treatment, locate billing...