Customer Service Experience Advocate

2 weeks ago


Pasay, National Capital Region, Philippines Gratitude Philippines Full time
About Gratitude Philippines

We are a dynamic organization that values excellent customer service. Our team is dedicated to delivering top-notch support to our clients, and we're looking for like-minded individuals to join us.

Job Summary

We are seeking a Customer Service Experience Advocate to be part of our team. As a key member, you will play a crucial role in providing exceptional customer experiences through various channels, including voice interactions.

Key Responsibilities

Your primary duties will include:

  • Handling customer inquiries and resolving issues efficiently and professionally;
  • Providing accurate and timely information to customers regarding products and services;
  • Collaborating with internal teams to ensure seamless service delivery;
  • Maintaining up-to-date knowledge of company policies and procedures;
  • Continuously improving customer experience by implementing feedback and suggestions.
Requirements

To succeed in this role, you should have:

  • A minimum of 1 year of experience in a BPO environment, preferably in voice-related roles;
  • At least 6 months of experience in handling travel campaigns;
  • High School or equivalent education;
  • Excellent communication, problem-solving, and interpersonal skills;
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary range of ₱17,000 - ₱24,675 (approximately $335-$485 USD) per month, depending on qualifications and performance;
  • A standard allowance of ₱3,000 per month;
  • Opportunities for growth and professional development within our company.


  • Pasay, National Capital Region, Philippines Lexie Staffing & Business Consulting Full time

    We are seeking a skilled Customer Service Advocate to join our team at Lexie Staffing & Business Consulting. This is a full-time on-site role that requires excellent communication and problem-solving skills.About UsLexie Staffing & Business Consulting is a reputable company dedicated to providing top-notch customer service solutions. Our mission is to...


  • Pasay, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job Title: Customer Success AdvocateCompany OverviewManpower Core Group Inc. is a dynamic organization that requires dedicated professionals to join our team.Job Description:We are looking for a skilled Support Specialist to assist our Support team in identifying and troubleshooting issues, handling complex support cases, reviewing documentation, and...


  • Pasay, National Capital Region, Philippines Valeros Business Company Full time

    We are seeking a skilled Customer Service Representative to join our team at Valeros Business Company.About Us: As a leading provider of exceptional customer experiences, we pride ourselves on our commitment to excellence and our passion for delivering top-notch service.Salary: Our competitive salary package includes an estimated annual compensation of...


  • Pasay, National Capital Region, Philippines Topserve Service Solutions, Inc. Full time

    About the JobWe are seeking a highly skilled and motivated Sales Clerk to join our team at Topserve Service Solutions, Inc. in Pasay, Philippines.Job SummaryThe ideal candidate will have excellent communication skills and be able to work effectively with customers, colleagues, and management. ResponsibilitiesProvide exceptional customer service to clients in...


  • Pasay, National Capital Region, Philippines Valeros Business Company Full time

    At Valeros Business Company, we're seeking a skilled Customer Service Representative to join our team in a virtual setting.The ideal candidate will have excellent communication skills, be able to work independently, and provide top-notch customer support. If you're a motivated individual who thrives in a fast-paced environment and is passionate about...


  • Pasay, National Capital Region, Philippines JRAE Career Manpower Services Full time

    Job Title: Customer Service ManagerWe are seeking a highly motivated and experienced Customer Service Manager to join our team at JRAE Career Manpower Services. About Us:JRAE Career Manpower Services is a dynamic organization dedicated to providing exceptional services to our clients. We are committed to delivering high-quality solutions that meet the...


  • Pasay, National Capital Region, Philippines ANRUMPC Full time

    About the Role:We are looking for a Customer Experience Specialist to join our team at ANRUMPC.Key Responsibilities:Providing exceptional customer service and support to clients.Responding to customer inquiries and resolving issues in a timely and professional manner.Collaborating with internal teams to ensure seamless service delivery.Staying up-to-date...


  • Pasay, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time

    Job SummaryWe are seeking a skilled Customer Experience Associate to join our team at Lexie Staffing and Business Consulting. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.About the RoleThis is a fantastic opportunity for someone looking to start or grow their career in customer...


  • Pasay, National Capital Region, Philippines OASIS SPRINGS MANPOWER AGENCY CORPORATION Full time

    We are seeking a highly skilled CUSTOMER EXPERIENCE AMBASSADOR to join our team at OASIS SPRINGS MANPOWER AGENCY CORPORATION.Based in the region, this role offers an estimated annual salary of $25,000 - $35,000.This is an excellent opportunity for individuals who possess fluent proficiency in both Listening and Speaking Mandarin and English, with strong...


  • Pasay, National Capital Region, Philippines Metacom Full time

    Job Description:In this role as a Customer Experience Ambassador at Metacom, you will play a crucial part in ensuring that our customers receive exceptional support and service. Your primary responsibility will be to handle all incoming telephone calls in a professional and courteous manner, using your excellent communication skills to address customer...


  • Pasay, National Capital Region, Philippines Valeros Business Company Full time

    Job SummaryWe are seeking a Customer Experience Ambassador to join our team at Valeros Business Company. As a Customer Experience Ambassador, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThe ideal candidate will have strong customer support skills, excellent communication skills, and the ability...


  • Pasay, National Capital Region, Philippines Valeros Business Company Full time

    At Valeros Business Company, we are seeking a highly skilled and motivated Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to provide exceptional customer service.About the RoleWe are looking for a professional who can effectively manage customer...


  • Pasay, National Capital Region, Philippines Valeros Business Company Full time

    Job DescriptionYou are a perfect fit for this role if you possess a strong educational background and have the following skills:A degree from a reputable college, with or without prior experience in the Customer Experience (CX) industry.No less than six months of professional experience in the Customer Experience (CX) field.Excellent English communication...


  • Pasay, National Capital Region, Philippines Work Services Full time

    Customer Experience RepresentativeAt Work Services, we are seeking a highly skilled Customer Experience Representative to join our team in Makati. As a Customer Experience Representative, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:• Provide timely and effective customer support via...


  • Pasay, National Capital Region, Philippines Work Services Full time

    About Work ServicesWork Services is a dynamic and growing organization that prides itself on delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team in Makati. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients.Key...


  • Pasay, National Capital Region, Philippines Valeros Business Company Full time

    Virtual Hiring Process **Job Requirements:** * Are a college graduate with or without a background in the Customer Experience Solutions industry or; * High School (old curriculum) or Senior High School graduate with at least six (6) months of background in the Customer Experience Solutions industry * Have good English communication skills * Have excellent...


  • Pasay, National Capital Region, Philippines Work Services Full time

    We are looking for a skilled Customer Experience Support Specialist to join our team at Work Services.About the RoleThis is a full-time, permanent position with a competitive salary ranging from Php15,000.00 to Php24,000.00 per month.The ideal candidate will have excellent customer service, problem-solving, and multitasking skills, as well as superb computer...


  • Pasay, National Capital Region, Philippines OASIS SPRINGS MANPOWER AGENCY CORPORATION Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team in Pasay. This is an exciting opportunity for individuals who are proficient in conversational Mandarin Chinese and have excellent communication skills.Key ResponsibilitiesTo provide exceptional customer service to clients via phone, email, or chatTo be proficient in...


  • Pasay, National Capital Region, Philippines Work Services Full time

    Work Services: Customer Experience Specialist OpportunityWe are seeking a highly skilled Customer Experience Specialist to join our team at Work Services.About the Role:This is a non-voice customer support position, focusing on providing exceptional customer experiences through various interactions. As a Customer Experience Specialist, you will be...


  • Pasay, National Capital Region, Philippines Valeros Business Company Full time

    About Valeros Business CompanyWe are a dynamic and growing company in the BPO industry, committed to delivering exceptional customer experience solutions.Salary DetailsThe salary for this position is up to 24,500 PHP per month, making it an attractive opportunity for those looking for a stable income in the Makati area.Job ResponsibilitiesProvide top-notch...