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Phone Support Agent

3 weeks ago

Pasig, National Capital Region, Philippines Metacom Full time

We are seeking a highly motivated and organized Phone Support Agent to join our team at Metacom. As a Phone Support Agent, you will be responsible for providing exceptional customer service to clients via phone, email, or chat.

Responsibilities:
  • Manage inbound and outbound phone activity from multiple accounts and end users for insurance verification
  • Provide accurate and timely information to customers regarding their insurance policies and claims
  • Collaborate with Operations and Logistics to determine the delivery of shipments/supplies

This is a fantastic opportunity to work with a dynamic team and contribute to the growth and success of Metacom.