Metacom Collection Agent

At Metacom, we are seeking a dedicated Customer Support Specialist to join our team.About the RoleThe successful candidate will be responsible for responding to inquiries from customers and external collection resources. This may involve placing calls or sending messages to those with unresolved issues.To excel in this role, you should have a strong...

**About Us**At Metacom, we value our customers' satisfaction above all. Our team is dedicated to providing exceptional service that complements their wishes and meets their needs.Key Responsibilities:Use your settlement and influencing capabilities to recover from objections and gain the customers' buy-in.Communicate relevant knowledge to internal and...

At Metacom Solutions, Inc., we are seeking an experienced Call Center Agent to join our team. The ideal candidate will have a proven track record of leading teams and providing exceptional customer service.ResponsibilitiesProvide top-notch customer service to clients in a fast-paced call center environment.Lead a team of 15 or more agents, ensuring they have...

We are seeking a skilled Call Center Agent to join our team at Metacom Solutions, Inc. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a proven track record of leading teams.About the RoleThe successful candidate will be responsible for handling customer inquiries and resolving issues in a...

About the RoleThe Collections Team Lead will be responsible for overseeing the consumer collections operations, ensuring that all KPIs are met on a monthly basis.This includes:Coaching and mentoring the Collections Team to improve performance.Analyzing daily expected collections data to identify areas for improvement.Developing and implementing strategies to...

**Company Philosophy**At Metacom, we believe in empowering our employees to make a positive impact on our customers' lives. Our philosophy is built on the principles of empathy, trust, and respect, which guide our interactions with customers and colleagues alike.Responsibilities and Expectations:You will use your expertise to complement customers' wishes and...

Job SummaryWe are seeking an experienced Collections Team Lead to oversee the consumer collections of overdue accounts.This is a key role responsible for monitoring, motivating, and training the Collections Team to ensure Key Performance Indicators (KPIs) are met monthly.Coaching, mentoring, and motivating collections team members to achieve their full...

Job Role:The Voice Agent will investigate who is responsible for utility usage at specific properties, inquire and connect with previous tenants, property managers, real estate agents, or owners to identify the correct party, collect and verify necessary information to ensure proper accountability for utility consumption and determine the next steps, such as...

Job Role:The Voice Agent will investigate who is responsible for utility usage at specific properties, inquire and connect with previous tenants, property managers, real estate agents, or owners to identify the correct party, collect and verify necessary information to ensure proper accountability for utility consumption and determine the next steps, such as...

• Manage inbound and outbound phone activity from multiple accounts and end users for isurance verification• Manage inbound and outbound phone activity from multiple accounts and end users for all other related insurance inquiries, medical• Work in collaboration with Operations and Logistics to determine the delivery of shipments/ supplies.