Customer Support Agent
6 days ago
We are seeking a highly motivated and detail-oriented Customer Support Agent to join our team at TDCX.
As a key member of our support team, you will be responsible for providing top-notch technical support to our customers via various communication channels.
Your primary goal will be to resolve customer issues efficiently, effectively, and professionally, ensuring high levels of customer satisfaction.
Key Responsibilities:- Receive and respond to customer inquiries, concerns, and complaints in a timely and courteous manner.
- Analyze and troubleshoot complex technical issues using problem-solving skills and knowledge of software applications.
- Collaborate with internal teams to resolve issues and provide solutions that meet customer expectations.
- Maintain accurate records of customer interactions, including issue resolution status and customer feedback.
- 1-year BPO experience and relevant knowledge in programming applications, coding, and web development.
- Strong analytical and problem-solving skills, excellent communication skills, both written and verbal.
- Fluency in English and ability to work in a fast-paced environment.
-
Multilingual Support Agent
5 days ago
Pasig, National Capital Region, Philippines Support Services Group Full timeJob RequirementsWe're looking for a Multilingual Support Agent to join our team. In this role, you'll be responsible for delivering exceptional customer experiences through proactive and reactive handling of queries and escalations.Your Key ResponsibilitiesProvide prompt and professional responses to customers' concerns and inquiries.Communicate effectively...
-
Customer Support Agent
22 hours ago
Pasig, National Capital Region, Philippines beBee Careers Full timeJob Description:We are seeking a highly skilled Customer Support Agent to join our team. The successful candidate will be responsible for providing exceptional customer service through various communication channels, including phone and email.Key Responsibilities:Answer incoming calls from customers regarding product information, price inquiries, complaints,...
-
Neksjob Customer Support Agent
2 weeks ago
Pasig, National Capital Region, Philippines Neksjob Corporation Full timeCustomer Service Role at Neksjob CorporationWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent. This is an excellent opportunity to develop your skills and advance your career in a dynamic and growing industry.About the RoleAs a Call Center Agent, you will be responsible for providing exceptional...
-
Phone Support Agent
5 days ago
Pasig, National Capital Region, Philippines Neksjob Corporation Full timeJob Summary:We are seeking a Phone Support Agent to join our team at Neksjob Corporation. As a Phone Support Agent, you will be responsible for providing exceptional customer service to our clients. Your primary responsibility will be to handle customer inquiries and concerns via phone, while also assisting customers with returns, exchanges, and...
-
Sales Support Agent
3 days ago
Pasig, National Capital Region, Philippines beBee Careers Full timeSales Support Agent PositionThis is a sales support agent position that involves assisting customers with their inquiries, orders, and follow-ups. The position also includes coordination with the in-house team.Main Responsibilities:Respond to customer inquiries regarding products and services.Assist customers with ordering and follow-up processes.Coordinate...
-
Logistics Customer Success Agent
3 days ago
Pasig, National Capital Region, Philippines beBee Careers Full timeLogistics Customer Success AgentWe're seeking a highly motivated and organized individual to join our team as a logistics customer success agent.Your key responsibilities will include:Building strong relationships with our e-commerce clientsProviding proactive support to resolve client issues and concernsImproving our internal processes to better serve our...
-
Client Support Agent
3 days ago
Pasig, National Capital Region, Philippines beBee Careers Full timeThe Ideal CandidateWe're seeking a highly skilled and motivated individual to join our team as a Client Support Agent. The ideal candidate will possess a strong desire to deliver exceptional service to our customers and have excellent communication and interpersonal skills.Some of the key qualities we're looking for in our ideal candidate include:A genuine...
-
Customer Service Agent
2 days ago
Pasig, National Capital Region, Philippines beBee Careers Full timeAbout the RoleWe are seeking a skilled Customer Service Agent to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service via multiple communication channels.Responsibilities:Maintain accurate activity logs in CRM and Google SheetsDirect customers to relevant online resourcesAnswer customer...
-
Support Agent
2 days ago
Pasig, National Capital Region, Philippines beBee Careers Full timeRequired Skills and QualificationsTo succeed as a Support Agent, you will need to possess excellent communication skills, both written and verbal. You should be able to work effectively in a fast-paced environment and have a strong attention to detail. In addition, you should be able to prioritize tasks, manage multiple requests simultaneously, and maintain...
-
Call Center Support Agent
1 day ago
Pasig, National Capital Region, Philippines beBee Careers Full timeWe are looking for a skilled Call Center Support Agent to join our team in National Capital Region (NCR). The successful candidate will have a strong ability to engage in English conversations, listen actively, and maintain professionalism.The job description includes answering customer calls, addressing issues/concerns, and providing accurate and complete...