Client Experience Manager
4 days ago
We are seeking an experienced Client Experience Manager to join our team at Visage Executive Search. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service, leading a team, and ensuring operational efficiency. Your primary focus will be on managing customer service operations, improving service quality, and providing technical support to enhance operational performance and resolve customer issues promptly.
Responsibilities:
- Manage customer service operations, including contact center management
- Analyze processes, set standards, and implement strategic changes to improve service quality
- Collaborate with stakeholders to relay customer feedback and maintain accurate records of interactions
Requirements:
- Bachelor's degree in Business Management, Communication, or related field
- 3-5 years of experience as a Customer Service Manager in banking or financial services
- Strong customer-centric focus and excellent communication skills
- Strategic thinker with leadership abilities and problem-solving skills
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Client Experience Officer
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Client Experience Officer
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Client Advocacy Manager
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Client Relationship Manager
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Client Success Managers
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Client Relations Manager
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Client Experience Officer
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Client Relationship Manager
4 days ago
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Client Development Manager
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Client Relationship Manager
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Client Relationship Manager
1 week ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timeWork Type:Full-time Job descriptionsProvide professional financial services to commercial clients including customized loans and cash management products; ResponsibilityIndependently expand lending and deposit portfolio of enterprises & promote other non-credit products. Look for new loan business, build loan structure based on understanding of industry and...
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Strategic Client Manager
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Key Client Manager
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Client Relationship Manager
4 weeks ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timeWork Type:Full-time Job descriptionsProvide professional financial services to commercial clients including customized loans and cash management products; ResponsibilityIndependently expand lending and deposit portfolio of enterprises & promote other non-credit products. Look for new loan business, build loan structure based on understanding of industry and...
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Client Experience Advocate
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Client Relationship Manager
1 day ago
Taguig, National Capital Region, Philippines Enderun Colleges Full timeEnderun Colleges seeks a Client Relationship Manager to cultivate strong partnerships with our clients. This role is crucial in identifying business opportunities and driving revenue growth.Main Duties:Build lasting relationships with clients, fostering trust and respect.Communicate effectively with clients to understand their needs and preferences.Work...
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Customer Experience Manager
4 days ago
Taguig, National Capital Region, Philippines Michael Page Full timeJob OverviewWe are seeking a highly skilled Customer Service Manager to join our client's pioneering team in Manila. In this role, you will be responsible for leading a team of customer service professionals in delivering exceptional service to clients.Main Responsibilities- Manage a team of customer service representatives to deliver high-quality service to...
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Client Relationship Manager
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Taguig, National Capital Region, Philippines JHL Financial Solutions Part timeRelationship Management & After-Sales ServiceMaintain long-term relationships with clients through regular financial check-ups and strategy reviews.Provide proactive financial literacy education to help clients make sound financial choices.Ensure all transactions comply with industry laws and ethical standards.
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Client Insights Manager
8 hours ago
Taguig, National Capital Region, Philippines J-K Network Services Full timeAbout J-K Network ServicesJ-K Network Services is a French-based BPO company that has been serving clients since the 1970s. Our company provides a range of services including communication, content moderation, customer relationship management, telemarketing, and debt collecting. We strive to deliver exceptional services to our clients and are committed to...