System Support Specialist

1 day ago

Cavite City, Calabarzon, Philippines beBeeSupport Full time ₱6,456,000 - ₱9,878,200
Job Overview

The role of a System Support Specialist involves the proactive management of real-time trading systems, middle office systems, back office, and settlement systems. This requires strong interpersonal skills, commitment, and focus on succeeding in a challenging environment.

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  • Proactive system management including real-time trading systems, middle office systems, back office, and settlement systems
  • Interacting with internal support functions and external vendors to troubleshoot and resolve complex incidents
  • Identifying incidents and managing the incident resolution process, providing service recovery while managing client communications
  • Ensuring compliance with departmental policies (change management, IT security standards, release management, incident management)
  • Providing services to agreed SLAs by working with all parties
  • Disaster Recovery planning and testing
  • Maintaining documentation for all systems and processes
">Required Skills and Qualifications

The ideal candidate will have a good understanding of enterprise technologies, problem-solving, planning, and organizational skills. Excellent documentation and communication skills are also essential.

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  • Strong technical skills, including knowledge of enterprise technologies
  • Excellent problem-solving, planning, and organizational skills
  • Good documentation and communication skills
">Benefits

This role offers opportunities for growth and development in a challenging environment. The ideal candidate will be flexible, professional under pressure, and committed to delivering high-quality services.

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