
Remote Lead Verification Specialist
1 week ago
We are seeking a skilled Lead Verification Support professional to join our team. As a key member of our customer support division, you will be responsible for verifying and managing leads.
Key Responsibilities:- Contacting submitted leads to confirm their interest
- Forwarding qualified inquiries to the appropriate parties
- Accurately updating and categorizing leads in our system
- Ensuring secure handling of sensitive customer information
- Applying the latest customer happiness best practices
- Maintaining knowledge of our products and services
- Fluent German and English language skills (written and spoken)
- Previous experience in Customer Service or Marketing
- Proven ability to communicate with and follow up on leads
- Attention to detail and strong organizational skills
- Positive attitude and responsibility
- Personal laptop or computer and stable internet connection
- Experience working with luxury brands
- Fixed schedule: 5 days per week, 4 PM – 12 AM CET
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Paid training and probation
- Work-life balance
- Responsive management
We are a leading Support-as-a-Service company providing technical, customer support, and CX services globally. We operate across 30 countries and speak over 60 languages.
We treat our team members like clients, offering unlimited care and a positive experience.
We welcome candidates from diverse backgrounds and experiences.
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