Service Delivery Excellence Manager

6 days ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time
About Us
Gratitude Philippines is committed to delivering exceptional service to our clients. As a Regulatory Compliance Manager, you will be an integral part of our team, working closely with delivery leadership to ensure seamless execution of projects. If you have a passion for excellence and are looking for a challenging role, this might be the perfect opportunity for you.

Responsibilities
  1. Develop and implement strategies to improve operational efficiency.
  2. Manage recruiting, staffing, and utilization of staff to optimize cost and delivery targets.
  3. Work with delivery account management leaders and commercial directors to address performance issues.
  4. Participate in solution design processes, reviewing and validating specific solution configurations.

Benefits
  • Opportunity to work with a dynamic team.
  • Chance to develop your skills and career.
  • Competitive compensation package.


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