Business Transformation Excellence Lead
1 month ago
We are seeking an experienced Business Transformation Excellence Lead to join our team at RecruiterPH. In this role, you will be responsible for leading and performing business excellence initiatives, driving continuous improvement, and implementing process automation.
Key Responsibilities:
- Lead business excellence initiatives, developing and implementing strategies to improve processes and drive efficiency
- Collaborate with stakeholders across diverse geographies and business units to manage relationships and communicate project progress
- Ensure adherence to company standards and values, promoting a culture of ethics and integrity
- Develop and implement process models, leveraging technical skills in innovation, business process management, and quality management
- Manage projects, utilizing skills in project management, storytelling, critical thinking, and problem-solving
Requirements:
- Bachelor's or Master's degree in Business, Statistics, Math, Computer Science, Economics, Physics, Engineering, or related scientific disciplines
- 3-4 years of experience as a business excellence lead or advisor in BPO or service sector; 5-8 years of overall experience in insurance, contact center, healthcare, or pharma industries
- Experience with statistical tools, RPA, and project management; strong understanding of process modeling tools and concepts
- Certified Green Belt from a reputed organization (on par with ASQ, BMGI, ISI, etc.)
Preferred Qualifications:
- 7+ years of experience gained through increasingly responsible management positions within process engineering, operational excellence, continuous improvement, and automation
- Blackbelt certification
About the Role:
This is a challenging opportunity for an experienced professional to take on a leadership role in driving business transformation and process excellence. The successful candidate will have a strong background in business analysis, analytics, and project management, with excellent stakeholder management and communication skills.
What We Offer:
A competitive salary range of $120,000 - $150,000 per annum, depending on experience, plus benefits and opportunities for professional growth and development.
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