High-Tech Support Expert

5 days ago


Tarlac City, Central Luzon, Philippines beBeeSpecialist Full time $7,200 - $7,780
Technical Support Specialist

Are you passionate about technology and eager to provide exceptional support to customers?

As a Technical Support Specialist, you will be responsible for delivering top-notch technical assistance via various channels, including calls, chats, and emails. You will resolve complex support inquiries, gather data to ensure efficient resolution, and maintain working knowledge of our client's products and services.

  • Provide technical support via calls, chats, and emails
  • Resolve support inquiries of varying complexities
  • Gather data to ensure efficient resolution
  • Maintain working knowledge of our client's products and services

Our ideal candidate has excellent English communication skills (at least C1 level), prior experience in tech support or a similar role, and strong troubleshooting and problem-solving skills.

  • Excellent English communication skills (C1 level)
  • Prior experience in tech support or a similar role
  • Strong troubleshooting and problem-solving skills
  • Basic understanding of networking fundamentals and cybersecurity principles
Benefits

We offer a flexible schedule, the opportunity to work fully remotely, and an inclusive international environment. You will also receive compensation in USD and bonuses for referring friends.

  • Flexible schedule
  • Remote work opportunities
  • Inclusive international environment
  • USD compensation
  • Referral bonuses
About Us

SupportYourApp is a leading provider of secure technical, customer support, and CX services for tech companies worldwide. We value diversity and welcome candidates from various backgrounds and experiences.



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