
Regional Operations Manager
5 days ago
We are seeking a seasoned professional to oversee the performance of multiple hubs, ensuring they meet agreed standards. The ideal candidate will have a proven track record in logistics, preferably with experience in FMCG or 3PL.
Key Responsibilities:- Manage and motivate hub leads and area fleet leads to achieve high productivity, quality, and service levels.
- Enforce procedures and regulations across assigned hubs to maintain operational excellence.
- Resolve disputes within and outside the team, lead team briefings, and conduct regular meetings on performance.
- Improve key performance indicators (KPIs) for staff, focusing on productivity, quality, service level, and stakeholder satisfaction.
- Streamline internal processes between hubs and the Operations team to enhance SLA.
- Implement new processes and best practices.
- Lead a team that can grow effectively and efficiently.
- Collaborate cross-functionally and conduct capacity planning.
- Bachelor's Degree or higher in a related field.
- At least 5 years of experience in logistics, preferably with leadership roles.
- Strong analytical skills, particularly in performance management.
- Experience with Six Sigma, Kaizen, and other quality principles is an advantage.
- Excellent communication and multitasking skills.
- Able to manage teams remotely and own a vehicle for travel.
- Mid-Senior level.
- Full-time.
- Other.
- Internet Marketplace Platforms and Technology, Information and Internet.
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