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Virtual Support Specialist
1 week ago
We are looking for a reliable and detail-focused individual to join our team as a Virtual Support Specialist. In this role, you will provide critical support to our operations team, ensuring seamless day-to-day activities.
Key Responsibilities:
- Transcription Services: Provide accurate transcription services for live or recorded calls, focusing on key discussion points.
- Pre-Call Preparation: Prepare daily call lists, meeting agendas, and supporting materials, guaranteeing all parties have necessary information.
- Scheduling Coordination: Schedule meetings with clients and team members, considering diverse schedules and requirements.
- Performance Tracking: Generate reports on key performance metrics and indicators, adhering to strict deadlines.
- Document Management: Organize and maintain virtual files, ensuring easy access to essential information.
- Administrative Support: Manage administrative tasks, including email correspondence and calendar appointments, promoting efficiency.
Necessary Skills and Qualifications:
- Proven ability to work independently and resolve issues effectively.
- A collaborative mindset with a strong work ethic and positive attitude.
- Excellent organizational and time management skills.
- Familiarity with digital tools and software such as Google Workspace and Zoom.